Shipping Policy

Order Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays) after we receive your order confirmation email.

During high-volume periods or sale events, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Methods and Delivery Time

We use trusted and reliable courier partners to ensure your order reaches you safely.

Delivery time depends on your location, but generally takes 5–10 business days after the order has been processed.

Please note:

• We do not ship on weekends or public holidays.

• Remote locations may require additional delivery time.

Shipping Charges

Shipping charges are calculated at checkout based on:

• Your delivery location

• Size and weight of your items

All applicable shipping fees will be clearly displayed before you complete your purchase.

Tracking Your Order

Once your order has been dispatched, we will send you a shipping confirmation email with a tracking number, enabling you to monitor your package in real time.

Important Information

• Please ensure that your shipping address is complete and accurate.
  Onija is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

• If you are unavailable during delivery, the courier may leave a notice or attempt re-delivery according to their policy.

• For any issues regarding delivery, please contact our customer support so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, feel free to contact:

Onija Customer Support
📧 Email: care@onija.in
📞 Phone: 9024397723

Thank you for choosing Onija! We look forward to delivering quality products to your home